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Terms Of Service for Hosting-Plans
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IMPORTANT NOTICE: *All Payments
To Hosting-plans.com (Hostmedic LLC) Are Non-Refundable*
Hosting-plans.com ("The Company") agrees to furnish services to the Subscriber,
subject to the following TOS (Terms of Service).
Use of Hosting-plans.com Service constitutes acceptance and agreement to
Hosting-plans.com's
AUP as well as Hosting-plans.com's TOS (Terms of Service).
All provisions of this contract are subject to the TOS (Terms of Service) of
Hosting-plans.com and
AUP (Acceptable Use Policy). The
AUP may be changed from time to time at the discretion of the Company.
Subscriber understands that change to the AUP by the Company shall not be
grounds for early contract termination or non-payment.
This Agreement shall be construed in all respects in accordance with the laws of
the state of New Jersey, county of Camden applicable to contracts enforceable in
that state. Venue will be Camden County, New Jersey
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Disclosure to Law Enforcement: The
AUP specifically prohibits the use of our service for illegal
activities. Therefore, Subscriber agrees that the Company may disclose any
and all subscriber information including assigned IP numbers, account
history, account use, etc. to any law enforcement agent who makes a written
request without further consent or notification to the Subscriber. In
addition Hosting-plans.com shall have the right to terminate all service set
forth in this Agreement.
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Service Rates: Subscriber acknowledges that the
nature of the service furnished and the initial rates and charges have been
communicated to Subscriber. Subscriber is aware that the Company may
prospectively change the specified rates and charges from time to time. The
promotional offer is contingent upon Company achieving and maintaining its
cost of service goals including but not limited to rates charged to company
by its suppliers.
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Payment: Establishment of this service is
dependent upon receipt by the Company of payment of stated charges.
Subsequent payments are due on the anniversary date of the month for that
month's service.
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Payments and Fees: Credit cards that are declined
for any reason are subject to a $5.00 declination fee. Service will be
interrupted on accounts that reach 10 days past due. Service interrupted for
nonpayment is subject to a $200 reconnect charge. Accounts not paid by due
date are subject to a $9.95 late fee. Accounts that are not collectable by
Hosting-plans.com may be turned over to an outside collection agency for
collection. If your account is turned over for collection, you agree to pay
the company a "Processing and Collection" Fee of not less than $50 nor more
than $750. If you desire to cancel your account, please follow the proper
procedure to do this as outlined in this TOS.
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Refund and Disputes: All payments to
Hosting-plans.com are nonrefundable. This includes the one time setup fee and
subsequent charges regardless of usage. All overcharges or billing disputes
must be reported within 60 days of the time the dispute occurred. If you
dispute a charge to your credit card issuer that, in Hosting-plans.com's sole
discretion is a valid charge under the provisions of the TOS and /or AUP,
you agree to pay Hosting-plans.com an "Administrative Fee" of not less than $50
and not more than $150.
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Failure to Pay: The Company may temporarily deny
service or terminate this Agreement upon the failure of Subscriber to pay
charges when due. Such termination or denial will not relieve Subscriber of
responsibility for the payment of all accrued charges, plus reasonable
interest and any collection fees.
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Account Cancellation: Requests for canceling
accounts may be made in writing with at least 30 days notice but not more
than 60 days prior written notice and sent to:
Hosting-plans.com Attn: Cancellations
331 Nicholson Rd, Mt. Ephraim NJ 08059
Or you may call 856-207-0123
Hosting-plans.com's
preferred method of cancellation is via the members section of your
Hosting-plans.com account. Please log into the members section at
billing.hostmedic.com and you can request to have your server
cancelled there via the online cancellation form.
You must have all account information to cancel.
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Subscriber acknowledges that the service provided is
of such a nature that service can be interrupted for many reasons other than
the negligence of the company and that damages resulting from any
interruption of service are difficult to ascertain. Therefore, subscriber
agrees that the company shall not be liable for any damages arising from
such causes beyond the direct and exclusive control of the company.
Subscriber further acknowledges that the company's liability for its own
negligence may not in any event exceed an amount equivalent to charges
payable by subscriber for services during the period damages occurred. In no
event shall the company be liable for any special or consequential damages,
loss or injury.
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New Domain Accounts: All new web hosting accounts
involving new domains will be set up and entered into our DNS servers within
3 to 5 business days. Due to unforeseen complications, however, this process
may sometimes require up to 7 business days. If the new domain is registered
by the account holder, there will be no handling fee. If the domain is
registered by Hosting-plans.com on behalf of the account holder a handling fee
will be incurred.
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Transfer of Domains: New web hosting accounts
which involve the transfer of a domain from another provider to
Hosting-plans.com will require a minimum of seven (7) days to be set up and
entered into our DNS servers. In some cases, such transfers may take up to
sixty (60) days. Due to the unpredictable nature of the transfer process, no
guarantees are made regarding the amount of time a specific transfer may
take. If the transfer of the domain is done by Hosting-plans.com on behalf of
the account holder a handling fee will be incurred. If the customer cancels
service during the transfer period for any reason, all charges are
considered earned.
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Support Boundaries: Hostmedic, provides 24 x 7
technical support to our subscribers (except for few holidays and short
company meetings when we close our center.) We limit our technical support
to our area of expertise. The following is our guidelines when providing
support: Hosting-plans.com provides support related to your server or virtual
site physical functioning. Hosting-plans.com does not offer tech support for
application specific issues such as cgi programming, html or any other such
issue. Hosting-plans.com does not provide technical support for YOUR customers.
If you can email, we encourage you to email
support@Hosting-plans.com for assistance. If you are able to get online and
have other questions, the answers may be on our home page at
help.keriannaville.com/kb.cgi - we encourage you to check there first.
Lastly, the Help files in the program you are using may have the answer to
your question so please do investigate these resources before calling tech
support.
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SPAM and Unsolicited Commercial Email (UCE):
Hosting-plans.com takes a zero tolerance approach to the sending of Unsolicited
Commercial Email (UCE) or SPAM over our network. Very simply this means that
customers of Hosting-plans.com may not use or permit others to use our network
to transact in UCE. Customers of Hosting-plans.com may not host, or permit
hosting of, sites or information that is advertised by UCE from other
networks. Violations of this policy carry severe penalties, including
termination of service.
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Violation of Hosting-plans.com's SPAM policy will
result in severe penalties. Upon notification of an alleged violation of
our SPAM policy, Hosting-plans.com will initiate an immediate investigation
(within 48 hours of notification). During the investigation,
Hosting-plans.com may restrict customer access to the network to prevent
further violations. If a customer is found to be in violation of our
SPAM policy, Hosting-plans.com may, at its sole discretion, restrict,
suspend or terminate customer's account. Further, Hosting-plans.com reserves
the right to pursue civil remedies for any costs associated with the
investigation of a substantiated policy violation. Hosting-plans.com will
notify law enforcement officials if the violation is believed to be a
criminal offense.
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First violations of this policy will result in an
"Administrative Fee" of $350 and your account will be reviewed for
possible immediate termination. A second violation will result in an
"Administrative Fee" of $800 and immediate termination of your account.
Users who violate this policy agree that in addition to these
"Administrative" penalties, they will pay "Research Fees" not to exceed
$275 per hour that Hosting-plans.com personnel must spend to investigate the
matter. PLEASE, DO NOT SPAM from your account.
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As our Customers are ultimately responsible for the
actions of their clients over the Hosting-plans.com network, it is advisable
that Customers develop a similar, or stricter, policy for their clients.
IMPORTANT NOTICE:
BEGINNING IMMEDIATELY, anyone hosting websites or services on their
server that support spammers or cause any of our IP space to be listed in
any of the various Spam Databases will have their server immediately removed
from our network. The server will not be reconnected until such time that
you agree to remove ANY and ALL traces of the offending
material immediately upon reconnection and agree to allow us access to the
server to confirm that all material has been COMPLETELY removed.
Severe violations may result in immediate and permanent removal of the
server from our network without notice to the customer. Any server guilty of
a second violation WILL be immediately and permanently removed from
our network without notice.
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Network
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IP Address Ownership: If Hosting-plans.com assigns
Customer an Internet Protocol address for Customer's use, the right to
use that Internet Protocol address shall belong only to Hostmedic, and
Customer shall have no right to use that Internet Protocol address
except as permitted by Hosting-plans.com in its sole discretion in
connection with the Services, during the term of this Agreement.
Hosting-plans.com shall maintain and control ownership of all Internet
Protocol numbers and addresses that may be assigned to Customer by
Hostmedic, and Hosting-plans.com reserves the right to change or remove any
and all such Internet Protocol numbers and addresses, in its sole and
absolute discretion. Our allocation of IP addresses is limited by ARIN's
new policies. These new policies state that use of IP addresses for IP
based virtual hosts will not be accepted as justification for new IP
addresses. What this means to you is that you MUST use name-based
hosting where possible. We will periodically review IP address
usage, and if we find that clients are using IP addresses where
name-based hosting could be used, we will revoke authorization to use
those IP addresses that could be used with name-based hosting.
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Bandwidth and Disk Usage: Customer agrees that
bandwidth and disk usage shall not exceed the number of megabytes per
month for the Services ordered by Customer on the Order Form (the
"Agreed Usage"). Hosting-plans.com will monitor Customer's bandwidth and
disk usage. Hosting-plans.com shall have the right to take corrective action
if Customer's bandwidth or disk usage exceeds the Agreed Usage. Such
corrective action may include the assessment of additional charges,
disconnection or discontinuance of any and all Services, or termination
of this Agreement, which actions may be taken is in Hosting-plans.com's
sole and absolute discretion. If Hosting-plans.com takes any corrective
action under this section, Customer shall not be entitled to a refund of
any fees paid in advance prior to such action. In the event that a
customer exceeds the included allocation, Hosting-plans.com may, at its sole
discretion, collect a deposit, in an amount determined by Hostmedic,
against customer's credit card on file with Hosting-plans.com .
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System and Network Security: Users are
prohibited from violating or attempting to violate the security of the
Hosting-plans.com Network. Violations of system or network security may
result in civil or criminal liability. Hosting-plans.com will investigate
occurrences, which may involve such violations and may involve, and
cooperate with, law enforcement authorities in prosecuting Users who are
involved in such violations. These violations include, without
limitation:
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Accessing data not intended for such User or
logging into a server or account, which such User is not authorized
to access.
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Attempting to probe, scan or test the
vulnerability of a system or network or to breach security or
authentication measures without proper authorization.
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Attempting to interfere with service to any user,
host or network, including, without limitation, via means of
overloading, "flooding", "mail bombing" or "crashing".
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Forging any TCP/IP packet header or any part of
the header information in any e-mail or newsgroup posting.
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Taking any action in order to obtain services to
which such User is not entitled.
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Notification of Violation:
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Hosting-plans.com is under no duty to look at each
customer's or user's activities to determine if a violation of the
AUP has occurred, nor do we assume any responsibility through our
AUP to monitor or police Internet-related activities.
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First violation: Any User, which Hosting-plans.com
determines to have violated any element of this
Acceptable Use Policy, shall receive an email, warning them of the
violation. The service may be subject at Hosting-plans.com's discretion to
a temporary suspension pending a User's agreement in writing, to refrain
from any further violations.
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Second Violation: Users that Hosting-plans.com determines
to have committed a second violation of any element of this Acceptable
Use Policy shall be subject to immediate suspension or termination of
service without further notice.
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We reserve the right, to drop the section of IP space
involved in Spam or Denial-of-Service complaints if it is clear that the
offending activity is causing great harm to parties on the Internet. In
particular, if open relays are on your network or a customer's network,
or if denial of service attacks are originating from your network. In
certain rare cases, we may have to do this before attempting to contact
you. If we do this, we will contact you as soon as is feasible.
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Suspension of Service or Cancellation:
Hosting-plans.com reserves the right to suspend network access to any customer
if in the judgment of the Hosting-plans.com network administrators the
customer's server is the source or target of the violation of any of the
other terms of the
AUP or for any other reason which Hosting-plans.com chooses. If
inappropriate activity is detected, all accounts of the Customer in question
will be deactivated until an investigation is complete. Prior notification
to the Customer is not assured. In extreme cases, law enforcement will be
contacted regarding the activity. The customer will not be credited for the
time the customer's machines were suspended.
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Hosting-plans.com reserves the right to amend its policies at
any time. All Sub-Networks, resellers and managed servers of
Hosting-plans.com
must adhere to the above policies. Failure to follow any term or condition
will be grounds for immediate Cancellation. You will be held responsible for
the actions of your clients in the matter described on these Terms and
conditions. Therefore, it is in your best interest to implement a similar or
stricter Terms and conditions or otherwise called Acceptable Terms of use
policy.
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Indemnification: Hosting-plans.com wishes to
emphasize that in agreeing to the Hosting-plans.com
Acceptable Use Policy (AUP) and Terms of Service (ToS), customer
indemnifies Hosting-plans.com for any violation of the
Acceptable Use Policy (AUP) and Terms of Service (ToS) that results in
loss to Hosting-plans.com or the bringing of any claim against
Hosting-plans.com by
any third-party. This means that if Hosting-plans.com is sued because of a
customer's or a customer of a customer's activity, the customer will pay any
damages awarded against Hostmedic, plus all costs and attorney's fees.
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Miscellaneous Provisions: You must provide us
with, and keep current, good contact information for you. E-mail, fax, and
telephone contacts are used, in that order of preference.
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A waiver by the Company of any breach of any
provision of this Agreement by Subscriber shall not operate as or be
construed as a continuing or subsequent waiver thereof or as a waiver of
any breach of any other provision thereof.
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Subscriber shall not transfer or assign this
Agreement without the prior written consent of the Company. Company may
assign Agreement at anytime without consent from or notice to
Subscriber. Company reserves right to cancel customers rights under this
contract at anytime without further obligation.
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Hosting-plans.com takes no responsibility for any
material input by others and not posted to the Hosting-plans.com Network by
Hosting-plans.com. Hosting-plans.com is not responsible for the content of any
other websites linked to the Hosting-plans.com Network; links are provided
as Internet navigation tools only. Hosting-plans.com disclaims any
responsibility for any such inappropriate use and any liability to any
person or party for any other person or party's violation of this
policy.
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Hosting-plans.com is not responsible for any damages your
business may suffer. Hosting-plans.com does not make implied or written
warranties for any of our services. Hosting-plans.com denies any warranty or
merchantability for a specific purpose. This includes loss of data
resulting from delays, non-deliveries, wrong delivery, and any and all
service interruptions caused by Hosting-plans.com .
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It is absolutely forbidden to host IRC servers ,
host Warez material and or any other content that violates United States
or International Copyright law. Dedicated & Virtual Server Accounts
found hosting this material will be subject to immediate cancellation
without refund.
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Responsibility for Content: You, as
Hosting-plans.com's customer, are solely responsible for the content stored on
and served by your Hosting-plans.com server
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