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Guarantee
We want to provide you with the best
possible service.
We guarantee 99.998% uptime.
We schedule our outages so that we can inform our customers that
they will loose connectivity for just a few moments while we perform
an upgrade or Operating System Patch. It is for this reason we
do not offer 100% uptime guarantee. Sometimes servers must be
rebooted.
If you are unhappy for any reason - please contact
your account manager so we can make it right.
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